What is the #1 lesson you have taken from these last few years of recovery for the industry?
I guess the number one lesson I have learnt throughout the industry’s recovery period is to remain resilient and positive to the changes we had to deliver. I have placed a high level of importance in re-engaging with our teams as we have had in many cases to build our workforce up again and learn how to operate a little more leaner whilst we recover. Thankfully with the exciting film slate coming this Summer this is getting a bit easier.
What was your first job in the industry, and when did you think you might like to pursue exhibition as a career?
I joined the Cinema industry whilst I was at college in my late teenage years working for AMC at The Point in Milton Keynes. I soon discovered I had a strong flair for leadership and quickly found myself involved with the rapid expansion of the UK industry. I travelled all over the UK supporting the opening of new builds and training new employees on how to run multi-screen cinemas – it was great fun and of course very different to how we do things today!
What is your favorite part of working in the cinema industry?
It’s great that the people that I work with are so passionate about the film industry and they want the business to be as successful as it can be, but for me it’s all about the people in our Cinemas. I like to ensure they are highly engaged to deliver the best service in the cleanest environments and that we give them the opportunity to grow their skills in order to be our leadership teams of the future. I would like to think that I can inspire others to come through the leadership ladder and be the very best version of themselves.