Cinema Manager
As a Cinema Manager, you will use your existing experience to ensure the smooth running of the cinema. This diverse role will see you managing the commercial aspects of the cinema. In addition to this, you will be highly visible providing a superior level of customer service and leading the team to deliver an unrivaled cinema experience.
Responsibilities include but are not limited to:
- Deputise for the General Manager (in the absence of a DGM)
- As a member of the management team, you will ensure the delivery of all business KPIs and strategy objectives.
- Ensure that the business is running efficiently, effectively and in line with your management training and company policies and procedures.
- Ensure any assigned area of responsibility is delivered in line with business requirements.
People
- Take ownership for own development and the development of your direct reports Implement, deliver and achieve your business and performance excellence objectives.
- Recruit, induct and train direct reports.
- Engage teams to deliver improved business results through effective people management practices including coaching, mentoring and driving personal accountability, development and performance.
Customer
- Nurture a Customer focused environment by maximising front of house Management presence at key business times to improve the Customer journey and overall experience, making Cineworld the Best Place to Watch a Movie.
- Doing the right thing for customers to ensure that our brand standards and reputation are maintained. Operational Excellence Ensure staff scheduling is managed accordingly to meet the demands of the business.
- Ensure the highest standard of film presentation, programming and scheduling, housekeeping, cleanliness, maintenance and operational standards are maintained at all times.
- Ensure the Health, Safety and wellbeing of all employees, customers and visitors is in line with health and safety policy, company procedures and operational guidelines.
- Mitigate incident risk by ensuring safety and security measures are implemented and continuously reviewed. Ensure all relevant licensing, legislative and business compliance is adhered to Maintain operational standards to Company expectation.
Finance
- Improve the management of cinema controllable P&L/petty cash expenditure and payroll costs in line with forecasts, targets and budgets.
- Reduce travel and accommodation costs through effective forward planning.
- Manage risk by minimising fraud, cash and stock loss within the business and maintain banking controls.
- Maximise all revenue opportunities including retail and Unlimited through effective management and wider promotional initiatives and incentives.