West Norwood Library & Picturehouse, a lovingly restored library, 4 screen cinema and cafe-bar is looking for a part time Cinema Manager.
Our Cinema Managers are at the heart of our cinemas’ day-to-day operation, helping to bring great movie moments to life for every customer, every visit. Working closely with the General Manager, you’ll lead teams on shift, maintain high operational standards and support the smooth running of the cinema throughout the trading day.
This is a hands‑on, people‑focused role where your presence on the floor really matters. You’ll guide and motivate your teams, create a positive and inclusive environment, and play a key part in delivering an experience that keeps our customers coming back.
Job Title:
Cinema Manager
Direct Report To:
Deputy General Manager
General Manager (in the absence of Deputy General Manager)
Responsible For:
Supervisors and Customer Service Assistants/Hosts
Job purpose
To deliver the key business objectives and operational excellence through effective management of people and cinema operations. Responsible for managing, coaching, and motivating the team to consistently deliver an exceptional customer experience to the standard required by Picturehouse. Provide an engaging work environment, championing succession and development opportunities for all. Focused on delivering excellence in all areas of the business and supporting colleagues, whilst ensuring maximum contribution to the delivery of the cinema’s KPIs.
What do you get?
* Hours: 24 hours per week (3 x 8 Hour Shifts)
* Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card!
* Cineworld Cinemas offers a wide variety of benefits; early pay access, all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, savings on restaurants, gyms and high street brands, cash back healthcare plan, eye care scheme and loads more!
* In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes!
What will you be doing?
* You will support the General Manager in all operational running aspects of the cinema from delivery of all business KPIs to ad-hoc project work and assuming the role of duty manager when needed.
* You will motivate and impassion the cinema customer service teams to deliver against sales & performance targets, ensuring the venue is kept to Picturehouses high standards and of course deliver only the best end-to-end customer experience
* You will help create a fun & inclusive work environment where your colleagues are able thrive and grow within their roles.
* You will help improve the cinema's commercial operations through controllable P/L, petty cash expenditure, minimizing risk of losses through stock loss, and maximise on-site revenue opportunities.
About you
* You have experience supervising small teams within customer-facing industries that align closely to the cinema, such as hospitality and retail. This will include setting expectations, driving new sales initiatives and helping them strive for performance excellence.
Along with your main duties, you will also be expected to carry out any other duties that are reasonably asked of you.
Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop the job description will be reviewed and is therefore subject to amendment.
