Picturehouse Cinemas Limited
General Manager, Ealing Picturehouse
Application deadline: 19/08/2022
Job Types: Full-time
Salary: From £38,000.00 per year depending on experience.
In addition to a diverse programme of films, ranging from quality blockbusters to independent, classic, foreign-language and art-house, Ealing Picturehouse includes a core programming strand dedicated to championing documentaries. The cinema also shows live HD broadcasts of productions from world-class arts venues, such as the New York Metropolitan Opera and the Bolshoi Ballet, theatre productions such as the Royal Shakespeare Company Live from Stratford-upon-Avon and National Theatre Live, art exhibitions and filmmaker Q&As.
Ealing Picturehouse is part of Picturehouse Cinemas who operate 26 cinemas across the UK and are a stand-alone division of Cineworld PLC.
Picturehouse offer a fantastic Perks package including: unlimited free tickets to both Picturehouse and Cineworld Cinemas, free guest tickets, free soft drinks and hot drinks whilst on shift, career development opportunities, enhanced eye care, cycle to work scheme, company sick pay and much more.
The key responsibility of the role is to ensure the smooth running of the cinema with a focus on maximising business opportunities and growing the cinema’s Membership base. Responsible for delivering business objectives by creating an environment where your people are trusted, empowered, engaged and coached to deliver the Picturehouse Experience for every customer.
You are responsible for defining, setting and implementing the strategy to grow your business in line with Picturehouse’s vision whilst maintaining its individual identity.
As per Deputy General Manager job description plus:
Lead and engage the whole cinema team deliver the Picturehouse Experience
Engage with the local community to keep yourself aware of local market conditions, the community you serve and your competitors
Develop and nurture internal and external relationships to help you achieve business objectives
Act as the contact point for local authorities and enforcement agencies
Manage the cinema’s marketing; maximising audiences for films and other events by increasing numbers of Members, newsletter subscribers and social media followers
People – You will:
Accountability for the whole employee life cycle of all employees, with particular responsibility for your direct reports
Ensure regular rotation of your management team’s responsibilities in order to drive their development
Develop effective succession plans to maintain the smooth running of the cinema
Use effective communication methods to create an environment where high performance can be developed and maximised
Proactively deliver feedback with the appropriate balance of support and challenge
Promote an environment of trust and shared ownership within the management team
Customer – You will:
Create an atmosphere which allows your team to deliver the Picturehouse Experience
Use all available data to make things better for our customers
Engage with customers by being visible and responding to their needs
Make sure everything is working so that our customers are not disappointed
Operational Excellence – You will:
Ensure relevant checks and balances are in place to ensure delivery of KPI’s
Establish practices which deliver consistent improvement in cleaning and general housekeeping
Overall responsibility for managing the Health & Safety of your cinema and managing business risk
Ensure all business policies and procedures are followed to expected business standards
Liaise with the cinema’s programmer to maximise the profitability of programming and scheduling
Finance – You will:
Continually look for opportunities to implement initiatives to grow your business and grow EBITDA
Effectively manage the cinema P&L in line with fluctuating business
Be aware of, and take action to mitigate, financial risks to your business
Ensure that a commercial approach is taken across all aspects of cinema management
Along with your main duties, you will also be expected to carry out any other duties that are reasonably asked of you.