Job Title: Supervisor
Direct Report To: Cinema Manager
Responsible For: Customer Service Assistants and Hosts
Salary: £16800. + £500 Location Allowance pro rata per annum
This is a permanent position, 24 hours per week.
What is the job?
Lights, camera, action.
It’s time to step into the limelight as the new Supervisor at The Regal Picturehouse,
Henley-on-Thames, We are looking for an enthusiastic Part Time Supervisor for 24 hours a week to join the team, taking our customers on a wondrous journey that immerses them in every aspect that our unique venue has to offer.
From serving sweet or salty popcorn to ensuring the screens are comfortable and inviting, you will be involved in ensuring the best possible end-to-end customer experience from the moment they step through the doors.
Job purpose
As a Supervisor, you will be out there on the floor of the cinema living our value of ‘Nothing is too much trouble’ and supporting the Customer Service Assistants and Hosts in delivering exceptional service. In addition to this you will be supporting the Cinema Managers in the smooth daily operation of the cinema.
Delivering the key business objectives and operational excellence through effective management of people and cinema operations. Focused on delivering excellence in all areas of the business and supporting colleagues, whilst ensuring maximum contribution to the delivery of the cinema’s KPIs.
Ensure that the business is running efficiently, effectively, and in line with company expectations, policies, and procedures
Ensure any assigned area(s) of responsibility are delivered in line with business requirements
Take ownership of own development and the development of your direct reports
Encourage a positive work environment where all employees can thrive
Maintain, build, and promote awareness of film products, promotions, etc.
Ensure the highest standard of on-screen presentation, programming, scheduling, housekeeping, maintenance, and operational standards are upheld at all times.
Ensure the well-being of all employees, customers, and visitors is in line with Health & Safety policy, company procedures, and operational guidelines.
Maintain operational standards to Picturehouse’s expectations.
Along with your main duties, you will also be expected to carry out any other duties that are reasonably asked of you.
Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop the job description will be reviewed and is therefore subject to amendment.
What do you get?
Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card!
Picturehouse Cinemas offers a wide variety of benefits; early pay access, all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, savings on restaurants, gyms and high street brands, cash back healthcare plan, eye care scheme and loads more!
In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes!