Picturehouse Cinemas Ltd
Supervisor - Duke's at Komedia/Duke of York's
20 hour contract
£14,000 pa
Will be required to work across both Picturehouse Brighton Venues
We are looking for an experienced and enthusiastic Supervisor who can bring a passion for excellent customer service to this exciting venue. As a Supervisor, you will be out there on the floor of the cinema living our value of ‘Nothing is too much trouble’ and supporting the Customer Service Assistants in delivering exceptional service. In addition to this you will be supporting the cinema Duty Managers is the smooth daily operation of the cinema.
Opened on 22 September 1910, the Grade II-listed Duke of York's is the UK's oldest purpose-built cinema, as verified by the Cinema Theatres Association. Over its one hundred years, it has gone from Edwardian Picture Palace to 'fleapit' to a leading independent and much-loved Brighton cinema. The Duke of York's was built at the cost of £3,000 by actress-manager Violet Melnotte-Wyatt on the site of the Amber Ale Brewery, the walls of which still form the rear part of the auditorium. It has operated as an arts cinema since 1981, and has passed through several owners and hosted illegal punk rock concerts. It was in a shabby state when it was bought in 1994 by Picturehouse, who invested in the building and restored it to its former glory. In 1991, a 20-foot pair of can-can dancer's legs were acquired from the recently closed Not The Moulin Rouge Theatre in Oxford, and were installed onto the outside front balcony. These were later moved to their current position on the roof during a refurbishment in 1995
Please note there is a requirement to work 20 hours per week over any of the seven days with regular work in the evenings and weekends.
In return we offer an incredible package of staff perks with something for everyone, this includes:
Competitive pay, double pay on bank holidays, sales bonuses, late night working allowance, unlimited free cinema tickets, free guest tickets, free Cineworld tickets, free hot and draught soft drinks, food & drinks discounts, eye care vouchers, paid breaks, increased pension contributions, cycle to work scheme, career development opportunities, company sick pay, employee assistance plan, and free 24/7 virtual GPs.
Responsibilities include but are not limited to:
- Cash Handling (Including Reconciliation)
- Food Handling and Stock Control
- Use of Technology (e.g. IT Systems, Till Operations, Telephones)
- Increasing Sales
- Maintaining Standards
- Dealing Face to Face with Large Groups of People
- Addressing and Resolving Complaints
- Induction and Training of Customer Service Assistants
- Coaching Customer Service Assistants
- Monitoring Compliance and Maintaining Standards
We’re passionate about our People and their career aspirations. If you see yourself as a Duty Manager of the future we have the development opportunities and training to support you in that aspiration.