Job Title: Deputy General Manager

Location: Cineworld Ipswich

Responsible to: Matt Shaw- General Manager

Responsible for: The Cinema and Starbucks Teams

Interview Process: Mid November

Salary: £37,000 (+£625 location allowance)

Hours: 40-hours (5 days in 7 per week)

What is the job?

Are you someone who constantly strives to deliver better service, help teams perform better and deliver an all-round better experience to all your customers? Do you think you could be the Robin to our Batman?

Ok…we aren’t hiring for a masked crusader’s right-hand man but, it’s not far off! We are looking for a new Deputy General Manager to support our General Manager of the Ipswich Cinema in all areas of operational running and management.

From supporting our teams to deliver an immersive & joyful experience for all customers, to ensuring the cinema maintains the highest standards of health and safety; you will be involved in all of it.

What do you get?

*         £37,000 + £625 location allowance & discretionary annual bonus

*         Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card!

*         Cineworld Cinemas offers a wide variety of benefits; early pay access, all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, savings on restaurants, gyms and high street brands, cash back healthcare plan, eye care scheme and loads more! Read on here…

*         In addition to this we also offer retail incentives and in house competitions.

What will you be doing?

*         You will be supporting the General Manager in all aspects of the operational running of the cinema from recruitment to ad-hoc project work and assuming the role of duty manager when needed.

*         You will have ‘people’ focused responsibilities which range from management of existing teams, employee relations issues, recruitment of new team members, training and holding regular meetings.

*         You will have the customer at the heart of everything you do, ensuring the cinema is a clean and vibrant place where they can fully immerse themselves in the joyful experience of cinema.

*         You will keep on top of operational duties by ensuring health & safety standards are exceeded, the Rota is optimised in line with film programming, sales targets are achieved and reporting on P&L lines.

About you

*         You have demonstratable experience of managing people and operations within customer facing industries that align closely to the cinema, such as hospitality and retail.

*         You are comfortable managing team members performances, setting expectations and helping them strive for performance excellence.

*         You can help the cinema achieve financial targets by championing new sales initiatives.

*         You must be happy working at key business times, which includes some evenings and weekends dependant on film programming, premieres and new releases.

         You will be a great fit, if our values resonate with you: We Create, We Perform, We Inspire*.

Read more about them here -   About us

Who are Cineworld?

Working at Cineworld…just a load of popcorn and screens, right? Wrong!

As part of the Regal Cineworld Group, we are so much more than just screens and popcorn, we are a company dedicated to 'sharing joy through extraordinary experiences' via the wonderful world of film and entertainment.

This ethos resonates throughout the company in every aspect possible, whether you are in the People Team, the Marketing Team of part of the cinema teams that are face to face with our customers; we are all about bringing joy, happiness and unforgettable experiences.

With over 100 cinemas and 1000 screens across the UK & Ireland and constantly investing in the best technology to enhance viewer experience, we aim to be the best place to watch a movie.

One thing we pride ourselves on at the Regal Cineworld Group is our people and being able to support our people to pursue the career paths they want within the Cineworld & Picturehouse brands. We help YOU grow.

Read more about the Cineworld Cinemas culture here –  Cineworld stories 

Do you feel like you don’t have all the experience listed but would love to explore a career at Cineworld? Please still contact [email protected]. We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn’t want this to prevent us from meeting you.